All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on weekends or public holidays.

In case of high order volume, processing times may be delayed. We will notify you if there is a significant delay.

Estimated delivery times:

• Local Deliveries: 2–5 business days
• Domestic Deliveries: 5–10 business days
• International Deliveries: 7–21 business days (if applicable)

Delivery times may vary depending on your location, courier availability, weather conditions, and other unforeseen circumstances.

Shipping charges are calculated at checkout based on the delivery location and order weight.

Free shipping may be available on selected products or promotional offers.

Once your order has been shipped, you will receive a confirmation email or SMS containing tracking information. You can use the tracking number to monitor the status of your shipment.

Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrect addresses provided during checkout.

While we work with reliable courier partners, delivery delays may occasionally occur due to factors beyond our control. If your order is significantly delayed or appears lost, please contact our customer support team for assistance.

If your package arrives damaged, please contact us within 48 hours of delivery and provide photographs of the damaged package and products. We will review the issue and provide an appropriate resolution.

If you have any questions regarding this Privacy Policy, your order, or our return and refund policy, please contact us:

Email: office@smindia.co.in
Phone: +91 7896024365

We are happy to assist you with any concerns.